Job Opening: Customer Service Tech; Indiana American Water- Seymour, IN

Customer Service Technician Seymour Indiana Operations


Primary Role

  • Responsible for turning on and off water for customers, setting meters, locating water mains, and making small repairs to meter settings.
  • Reads commercial and residential water meters.

Key Accountabilities

  • Perform Locates
  • Reads Water Meters
  • Turn water on and off
  • Installation and removal of water meters
  • Operation of a laptop computer (Tough book)
  • Flushing hydrants
  • Operation of distribution valves
  • Investigation of customer complaints
  • Collection of water samples
  • Drive company vehicle in all weather and light conditions (must have valid Indiana Operator’s license)
  • Work with and around various chemicals associated with the water industry
  • Read maps and drawings
  • Verbal communications – face to face and via telephone/radio
  • Collections of water samples following the main repair
  • Stand Service Watch (refer to contract for Service Watch requirements and work schedule)
  • Understand and comply with company procedures as they relate to the area of responsibility
  • Other duties as assigned


  • Valid, active state driver’s license required and ability to pass a motor vehicle background check.
  • Required to obtain Water Distribution License from the state within 2-years of hire date.

Work Environment

  • Works on mud, gravel, asphalt, concrete, grass, and slippery and uneven surfaces.
  • Work is outside and in all weather conditions.


  • Able to wear safety equipment such as a hard hat, vests, gloves, safety glasses, steel-toed shoes, and hearing protection.


  • Champions safety
  • Collaborates
  • Cultivates innovation
  • Customer obsessed
  • Drives Results
  • Nimble learning


Interested candidates can follow the below link to apply